Accessing & Managing Your Account

I'M STRUGGLING TO LOGIN, WHAT SHOULD I DO?
Have you created an account? If not, you can do so here Are you using the correct email address? Have you set up a password? If not, you can do so her...
Mon, 20 Aug, 2018 at 8:09 PM
I Forgot My Password
Double check you’re using the correct email You can set up a new password here A password reset email will be emailed to you
Mon, 20 Aug, 2018 at 8:24 PM
How Do I Login To My Account?
Login here Create a password here, if you haven’t already
Mon, 20 Aug, 2018 at 8:14 PM
How Do I Create A Password?
You can create a password here and we'll email you some simple instructions. If you don’t receive an email from us, we suggest checking your spam or ...
Mon, 20 Aug, 2018 at 8:24 PM
Why Are My Emails Not Being Responded To?
It is possible that our emails land in your spam or junk folder. If this is the case, add our email addresses to your contacts or safe senders to ensure you’...
Mon, 20 Aug, 2018 at 8:18 PM
How Do I Change The Email Registered To My Account?
Login to your toucanBox account here Follow the ‘account details’ link Update your email address Click ‘save’
Mon, 20 Aug, 2018 at 8:24 PM
How Do I Change My Delivery Address?
Login to your Magic Santa Letter account here Follow the ‘shipping address’ link Update the address details Click ‘save’
Mon, 20 Aug, 2018 at 8:24 PM